Wednesday, February 8, 2012

Paperly Consultant Map

It's been a bit since I last shared a map of where Paperly's active Consultants reside, so I thought I'd provide this quick update:



As you can see, there remains plenty of untapped areas.  Who wants to be the first Paperly Consultant in Utah? New Mexico? Arizona?

Hope you find this helpful!

Regards,
Jay Rudman, CEO, Paperly

Sunday, February 5, 2012

Key Learnings from Conference 2012

Hard to believe a week has already passed since the conclusion of Paperly's first-ever Consultant Conference. I'm not sure about the attendees, but I'm still on a post-event high. The Conference was so much fun. I met an amazing team of Consultants. I certainly ate way too much. And oh yeah - I learned a ton! Below is a brief summary of a few topics we discussed at Conference.

Best Practices: What has Worked for You?
I asked the Consultants to form small groups and share what has worked for them - i.e. best practices - across 3 topics: (1) marketing their Paperly business, (2) getting more bookings and (3) improving the Paperly party experience.  Here are a few of the ideas they shared.
  1. Marketing Your Paperly Business:  Facebook, email signatures, referral programs, mini look-books and in-package thank you notes.
  2. Getting Bookings:  Teacher’s lounges, lead sheets, open houses, “party on the go”, bring my store to you and delivering products.
  3. Party Experience: Prices on everything, image bank, samples of everything, thematic displays and taking pictures of your displays.
As you might imagine, it's impossible to capture all the ideas the Consultants shared, especially given the detail in which each was discussed, but I'm happy to provide additional details to anyone that is interested.  Simply contact me at your convenience.

Solving Paperly’s Heftiest Challenges
After sharing best practices, I then asked each group to tackle a couple of Paperly's most vexing corporate challenges: (1) enhancing Paperly's brand and (2) Paperly's technology. Here are a few of their solutions.
  1. Enhancing Paperly’s brand: How best to describe Paperly, who’s Paperly’s typical buyer, brand Paperly’s “P”, standardization and templating of materials, ensuring Paperly’s brand is on all its products and including Paperly in all email signatures.
  2. Paperly’s technology: Easy sharing of Paperly’s products/sales on all social media websites, focus on imagery in e-newsletters, emailed receipts rather than paper receipts and make MyPaperly a shopping focused website.
Again, I'm happy to elaborate if you'd like additional details. 

You may ask why I'm sharing these learnings. Well, I'm a big believer in sharing.  Sharing how smart Paperly's Consultants are; sharing how Paperly is listening to (and soon-to-be acting upon) Consultant feedback; sharing how Paperly is a continuously learning and adapting organization. I believe it's important for everyone - existing Consultants, potential Consultants, customers and hostesses - to know that Paperly is working very hard at becoming a world-class organization.  Nothing short of that will be accepted.

So thank you to everyone who contributed to the amazing learnings that occurred at Conference.  I'm already scheduling my next trip to visit Paperly's Consultants in their hometowns. My commitment to learning, and making Paperly the "right" organization, is tireless.

Regards,
Jay Rudman, CEO, Paperly

Saturday, January 28, 2012

Paperly Conference: Day 2

It will be hard to beat the 2nd day of Paperly's Conference. The day started off with the objectives of Conference and goal setting by each of the attendees.  A common theme from the Consultants was "expanding their Paperly business beyond their immediate circle of friends & family".  I then spent some time on Paperly's past, present and future.  I feel it's incredibly important to understand Paperly's beginnings and its everlasting principles so we can collectively build the "right" business. Then, we were honored to dialogue with Joe Mariano, the Direct Selling Association's President.  Everyone loved hearing his perspective on the industry and Paperly's unique and compelling position within it.  After an amazing lunch (of way too much food!) we broke into small teams to discuss best practices across (1) marketing your Paperly business, (2) increasing bookings and (3) enhancing the party experience. We will soon publish the notes from these discussions.  Finally, we concluded the day with a page-by-page preview of Paperly's new Spring 2012 catalog. Now that it's "out", I can finally start sharing all of its amazing designs and products - yea.

Now it's off to a fun-filled dinner of pizza, pasta, salads and wine ;)  I hope tomorrow is as productive - and fun! - as today!

I'll write more soon.

- Jay Rudman, CEO, Paperly
The leading direct seller of personalized stationery & gifts

Paperly's Conference 2012

Friday, January 27, 2012

Paperly Conference Prologue

Well... it's finally here!  Paperly's first-ever Consultant Conference. I'm currently in Atlanta staring at all that I brought: goodie bags, treats, giveaways, samples from Paperly's new catalog, and so much more. The agenda is literally packed!  (I'm keeping my fingers crossed we can fit it all in ;)  I think I'm most excited about meeting all the Consultants.  They truly are a VERY special group. I also cannot wait to get their thoughts on (1) Consultant best practices, (2) solutions to Paperly's most vexing challenges, and (3) Paperly's new Spring 2012 catalog.  I've come to learn that Consultants want to learn some about Paperly, but more importantly, they want to listen and learn from each other. So it's my job to create the right learning environment and then get out of the way as fast as possible!

I promise to blog a lot more about Conference, hopefully throughout the event, but at the very least when I return to Chicago.  And yes - we will take lots and lots and lots of pictures and videos.

Remember - Think Big!
- Jay Rudman, CEO, Paperly
The leading direct seller of personalized stationery & gifts

Thursday, January 5, 2012

Paperly's 2012 Initiatives

As promised in my last blog piece, "Looking Forward to 2012", I'd like to elaborate on Paperly's 5 key initiatives for 2012: team building, Starter Kit, Fast Start program, marketing & promotion, and training & development.

Team Building
Someone once told me, "Paperly will only go as far as its leaders take it." I completely agree, so I have made it a top priority in 2012 to support the growth of Paperly’s leaders’ by helping them build their team. How? By allocating inbound leads to existing and future leaders who have met pre-established monthly criteria including personal sales, attending training sessions, and subscribing to Paperly's website & e-newsletter services. I am confident Paperly's current leaders will cultivate these leads into the next generation of leaders. 

Starter Kit
On January 1, Paperly launched a new and improved Starter Kit. The new Kit contains everything a new Consultant needs to successfully start and grow her Paperly business, including catalogs, order forms, loose samples and training guides. But of equal importance, the new Kit is less expensive ($99), will arrive faster (it'll ship in 1-2 business days) and will provide the opportunity to receive more personalized products. To that latter point, take a look at Paperly's new program titled, "40% Off for 40 Days".

Fast Start Program
On a personal note, I'm aghast at how many new Consultants never attend a Paperly training session. Of course, I cannot force them, but I can reward them when they participate. Thus, in 2012 I will post a list of activities I expect all new Consultants to complete, and as they're completed, Consultants will earn Paperly Dollars.  These Paperly Dollars can then be used to purchase additional samples, personalized products or business supplies... all of which will help the Consultant grow her business bigger and faster.

Marketing & Promotion
I appreciate that not all sales will occur at a party. Therefore, I have decided to extend Paperly's Free Shipping promotion for the foreseeable future, thereby enabling easier one-to-one sales. I'm also excited to announce that Paperly will launch an e-newsletter service that'll make it significantly easier for Consultants to stay connected with their Customers. Lastly, Paperly is committed to continuously expanding its offerings - such as personalized and branded signs, car clings, banners, etc. - within its Marketing Portal.

Training & Development
Last, but certainly not of least importance, is Paperly's commitment towards training and development in 2012. We have already established our yearlong training calendar, making it even easier for our Consultants to stay abreast of Paperly's latest programs and announcements. We also will begin in February our 3rd Future Leaders Program. And finally, we're holding our first ever National Conference, plus we're hoping to hold our 2nd President's Council in the summertime.

Of course, these 5 initiatives are only the beginning.  We already have so many other amazing things planned for 2012 including a free cruise for those who earn it, new products, a completely redesigned single-catalog approach, and so much more.  I hope you decide to ride the wave, because I'm confident 2012 will be a year like none other at Paperly.

Regards,
Jay Rudman, CEO, Paperly

Tuesday, December 20, 2011

Looking Forward to 2012

Wow, 2011 was another outstanding year for Paperly - thanks to an amazing team of employees, Consultants, Hostesses and customers.  I truly appreciate everything you do for Paperly.

A few qualitatively highlights of 2011 include:

Quantitatively, Paperly had another blockbuster year in 2011, including:
  • 142% jump in new Consultants. Paperly now has 170+ Consultants located in 34 states coast-to-coast.
  • 47% increase in commissionable sales. We love bigger and bigger payouts to our Consultants!
  • ~$440 in average commissionable sales per Paperly party.

However, Paperly is NOT resting on our laurels.  We know we have a TON of additional work to do to become the world-class organization we're aiming to be.  Our 2012 initiatives can be broken down into 5 key categories: team building, Starter Kit, Fast Start program, marketing & promotion, and training & development.  I plan to discuss each of these initiatives in my next blog post.

Until then, thank you again for the successes of 2011, and I wish you and yours a happy, healthy holiday season.

Regards,
Jay Rudman, CEO, Paperly

Wednesday, December 7, 2011

Of Course Money is Important!

As Paperly's CEO, I talk to a lot of potential Consultants and I have found the top 2 reasons they are most interested in Paperly are:
  1. They are passionate about the product.  Most say, they love personalized paper and gift products and think Paperly's exclusive designs are gorgeous.
  2. They want to be the first in their community to offer Paperly. Although we've been in the stationery industry for 11 years, Paperly is relatively new to direct selling. Fortunately, our growth has been strong & steady; we already have ~175 Consultants located in 34 states coast-to-coast. Clearly, many communities remain completely untapped, and potential Consultants love knowing they can be first.
Interestingly, very few ever ask about the money. Perhaps they're embarrassed to ask the CEO about money?  Or perhaps it's because money truly is a distant third in the above list? Regardless, I know money is important, and therefore, I wanted to elaborate on Paperly's Commission & Career Plan.

Selling, Recruiting or Both
Paperly's comp plan was built over 9 laborious months and leaned heavily on a third-party expert with over 20 years experience in direct sales/comp plans. Even though he was the expert, I was adamant that Paperly reward Consultants who were successful at selling or recruiting or both (the latter, not surprisingly, offers the biggest payout). So unlike many other direct selling companies, you can join Paperly and do well financially solely by selling products you love - you don't have to recruit. Philosophically, that was important to me. 

Incentive Laden
Also important to me is that Consultants earn lavishly for achieving success. True, Paperly's commission starts at 20% (which already is very competitive), but Consultants can quickly earn much more: a personal sales bonus up to 12%, downline commissions of 3-6% and team/generational bonuses of 2-8%.  It certainly can add-up quickly.

No Resting on Laurels
Paperly requires its leaders to stay active by selling at least $200 per month, which by all accounts is a ridiculously low threshold for a business leader. Why this active requirement? Because I do not want a Consultant to build a big team, retire, and then earn significant commissions from her downline while resting on the sidelines. You must sell - albeit a minimal amount - to stay current. That said, you always earn commissions on your personal sales... no worries in that regard!

No Inventory 
Unlike a number of other direct selling companies, Paperly does not require you to purchase inventory.  If you do the math, purchasing inventory can significantly dent your commissions, especially since you're locking-up money by pre-purchasing products you're uncertain will sell and at what price.  All of Paperly’s products are personalized, and therefore, there is no inventory required.

Cash Bonuses & Paperly Dollars
Lastly, Paperly offers cash bonuses of $50 - $1,000 when certain Titles are maintained for 3 consecutive months.  Paperly also offers Paperly Dollars - which can be used to purchase additional business supplies - when certain personal and team sales are achieved. Again, both cash bonuses and Paperly Dollars align with my desire to make Paperly's plan heavily incentive laden.

Whew - that's a lot of information to digest. Please, if you have additional questions about Paperly's comp plan, ask me.  I'm happy to help.

In closing, I readily admit that (1) passion for product and (2) first-mover advantage should be why you join Paperly, but money matters and I am proud to say that I think our Commission & Career Plan enables you to be wildly successful at Paperly.

Regards,
Jay Rudman, CEO, Paperly