Anatomy of a Launch

My apologies for the delay in posting this latest blog entry.  Although it’s not an excuse, we are in the midst of launching 2 new catalogs next week: Everyday Collection 2010-11 and Holiday 2010.  The entire Paperly community – Consultants, Customers, Hostesses and employees – is very excited about the launch.  That said, I thought you might find it interesting to read the basic steps that occur prior to such a massive unveiling.  Please note, I’ve grossly simplified each step below, but I’m hoping to give you an idea as to what occurs “behind the curtain” at Paperly.

• 6 months prior: Paperly aggregates all the feedback it has received from its Consultants, Customers and Hostesses about its designs.  By mapping strengths and weaknesses, Paperly is able to identify what direction its future designs might head.
• 5 months prior: Paperly begins to marry its new design ideas with its team of designers.  For example, one designer might be a better illustrator while another might be better at geometric patterns.
• 4 months prior: Initial design ideas are reviewed and feedback is given to designers.
• 3 months prior: Final designs are agreed upon, and then, designs are carried through all product types (i.e. gift stickers, address labels, etc.)
• 2 months prior: The design of the catalog begins.
• 1 month prior: Loose samples are printed and quality checked.  Photos are taken of the loose samples.
• 2 weeks prior to launch: Catalogs go to the printer, e-catalogs are created and the website begins to be populated with products.
• 1 week prior to launch: Boxes are packed full of catalogs/sample sets and shipped.  At times, it’s hard to find a square inch of Paperly’s office that isn’t covered in boxes!
• Launch!

Of course, this series of events completely skips over the marketing, promotion and training that needs to occur in parallel.  As you can tell, a catalog launch is a Herculean effort.  But boy, is it worth it when the positive feedback starts pouring in from Consultants, Customers and Hostesses.  Of course, by then, we can’t bask in our success, because we are already behind in started on our next catalog!

Regards,

Jay Rudman, CEO * Co-Owner, Paperly